Customer Intelligence & Predictive Analytics Platform
End-to-end data warehouse with predictive ML models for customer churn, propensity scoring, and intelligent sales targeting
A comprehensive collection of my work
End-to-end data warehouse with predictive ML models for customer churn, propensity scoring, and intelligent sales targeting
Complete purchase order and invoicing system with ML-powered automation using AWS and NLP for intelligent line-item matching
Public-facing application using GPT Vision for automated machine recommendations based on uploaded site images
Multiple quoting applications replacing manual processes with BigChange, InspHire, and Stripe integrations
Daily optimisation tool for depot transfers and machine deliveries/collections across 21 depots
Weekly scheduling application managing 70+ operators, vehicles & equipment across 200+ jobs
Rapid response scheduling system for equipment breakdowns and emergency resource allocation
Request management system connecting sales and depot teams with automated email workflows
Multi-tenant supplier coordination system with automated PDF quote generation and markup calculations
Custom interface layer on top of InspHire API for streamlined telecommunications workflows
QR code-based machine tracking system for inventory management
End-to-end customer booking system with custom calendar, Stripe payments, and InspHire integration